Legal
Privacy Policy
Last updated: March 2026
Rella The Houseplant Helper ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information you voluntarily provide when you fill out the contact form on our website, including:
- First and last name
- Email address
- Phone number (optional)
- Service interest(s)
- Information about your plants and home or business
We do not collect payment information through this website. We do not use cookies for tracking or advertising purposes.
2. How We Use Your Information
The information you provide is used solely to:
- Respond to your inquiry
- Schedule and coordinate plant care services
- Communicate updates or follow-ups related to your service
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Form Processing
Our contact form is processed through Web3Forms (web3forms.com), a third-party service that transmits your form submission to our email inbox. Web3Forms may temporarily process the data you submit. We encourage you to review Web3Forms' Privacy Policy for more information.
4. Data Retention
We retain your contact information only as long as necessary to provide services or respond to your inquiry. You may request deletion of your information at any time by contacting us directly.
5. Your Rights (Utah Consumer Privacy Act)
As a Utah resident, you have the right to:
- Know what personal data we collect and how it is used
- Request access to or deletion of your personal data
- Opt out of the sale of your personal data (we do not sell personal data)
To exercise any of these rights, please contact us at rellathehouseplanthelper@gmail.com.
6. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
7. Security
We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by an updated "Last updated" date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: rellathehouseplanthelper@gmail.com
- Phone / Text: (801) 999-0538
- Location: Riverton, Utah (serving Salt Lake & Utah Counties)